Christmas Bonus

A non-crafty post, but I’ve had the worst commute home and feel the need. I don’t like driving, which is a bit unfortunate, given that I drive for an hour to get to work. But 4 years down the line I’ve become used to it. Sort of. Today on the way home, the main road was closed. Luckily, the diversion (and I’m using the word in its loosest term) took me to a garden centre I knew, so I pulled into the car park for a bit, then had a wander around.
After 15 minutes, I cam out and watched the traffic to see if it was still being redirected – hurrah, back to normal. I rejoined the main road, but we crawled at about 5mph for a couple of miles….only to be diverted again. The short version is that I had to drive for an hour on a muddy narrow road, blindly following the cars in front and hoping they (a) knew where they were going and (b) were going the same way I was. I know the mot important thing is that I got home safe, but i’m sooooooooooo tired now. So I wanted to remind myself of a good thing that happened last week – a Christmas bonus.
For those in the UK, you’re more than likely familiar with Lakeland i love them! I love the products, I love getting the catalogues and can spend hours browsing their website. But the best thing about them? Their customer service. It is so good. And, alas, quite rare here! I placed an order on New Year’s Eve…but disaster! There was a snaffu at the warehouse and the wrong order was packed in my name, and I received someone else’s order a few days later. Literally as I went to phone them, they phoned me, as someone else received mine and had called them. They redispatched the order straight away, sending it next day delivery even though that costs more and I hadn’t paid for that, and the truly fab thing? They told me to keep the first parcel, as an apology for the error. Two dinky microwave saucepans, two cute whisks and toaster tongs! We made the best hot chocolate EVER in the pans, whisked to bubbly perfection (admittedly, the cointreau we added helped too!).
So I had to wait another day for my original order – so what? The extra bonus made it worthwhile. And sometimes you need to forget about the bad (a messed up order, a stressful delayed journey home), and focus instead on the flip side (an extra gift, a safe eventual arrival).
Get flipping!

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